Lodging - HospitalityLawyer.com®

Recent Trends in Hotel Violence, Insurance, and Legal Liabilities

by Jeff Moore in Insurance & Loss Prevention, Legal, Lodging, Risk Management, Safety & Security, Travel. Posted January 18, 2020

“A hotel has a duty to adopt reasonable security measures to protect guests from foreseeable harm. Foreseeability can be established from past circumstances that are likely to be repeated.” Judge Karen Morris, “Hotel security requires vigilant attention,” Hotel Management, 19 August 2019. In this brief, Jeff M. Moore, PhD, will discuss recent trends in hotel ...

What is the Uniform System of Accounts for the Lodging Industry? (Why does It Matter?)

by Kirby Payne in Hotel Development, Lodging. Posted August 20, 2019

The Uniform System of Accounts for the Lodging Industry (USALI) was first published by a committee of the Hotel Association of New York City (HANYC) in 1926. The committee was chaired by E. M. Statler the founder of Statler Hotels. Among the other eight Proprietary Committee members were the then owners of The Waldorf Astoria, ...

Two Sides of the Hotel Security Equation

by Hayley Pham in Insurance & Loss Prevention, Legal, Lodging, Risk Management, Safety & Security. Posted May 17, 2018

Recently, as we were planning and executing two conferences at two different hotels, we encountered such totally different perspectives on conference attendee safety that we wondered if we were in a reality TV show. Here’s a look at how that script might play out: Hotel safety protocols Scene I Exterior: London, England. Upscale major branded ...

The Attack on the Waldorf-Astoria Hotel That Never Happened

by Hayley Pham in Lodging, Safety & Security. Posted August 8, 2016

Fred Burton of Stratfor reflects on his “experience as a counter terrorism agent for the U.S. State Department” with this piece on the investigation surrounding the terrorist infatuation with this popular and historic New York hotel. He covers his teams approach to stop the attack cycle and analyzes their “counter-surveillance methods” Click here to download ...

What is a Safe Floor? – Expert Article

by Robson Forensic in Food & Beverage, Insurance & Loss Prevention, Lodging, Safety & Security. Posted April 26, 2016

Do you provide a safe floor for your guests? What about your employees? Slip, trip, and fall injuries are accidents; however, they could be the result of not providing a safe floor. Although each case is unique, there have been found to be “common factors” in these situations. Anthony Shinsky of Robson Forensic explores what ...

Where Liability Falls When Guest Safety is Compromised

by Lodging Magazine in Lodging, Risk Management, Safety & Security. Posted April 14, 2016

by: Casey Gale It almost sounds like the beginning of a low-budget horror movie. According to his claims, in 2008 Michael David Barrett gained access to a back-of-the-house phone in the Nashville Marriott at Vanderbilt University to learn sportscaster Erin Andrews’s room number. Without using Andrews’s name, he requested to be placed in the neighboring ...

A TED Talk’s Roadmap for Staying Calm When an Active Shooter’s at the Door

by Travis Vance in Food & Beverage, Human Resources, Insurance & Loss Prevention, Lodging, Safety & Security. Posted January 27, 2016

An armed gunman just entered your workplace. You’re under stress. What is the first thing you and your management team do? Does someone call the police? Do you run? Fight? Hide? Is there a security guard? What does he or she do? What do your employees do? Do you know the precise, step-by-step actions that ...

Compliance: Common Sense Approach to Ensure Guest Safety

by Stephen Barth in Insurance & Loss Prevention, Legal, Lodging. Posted January 8, 2016

Most of you will recall Anthony ” Tony ” Marshall and his tireless work to assist the hotel industry in understanding the legal aspects of the business and ensuring guest safety. Due to his lasting impact, we honor Tony annually at The Hospitality Law Conference in Houston by recognizing others with the Anthony G. Marshall award for ...

Crime Prevention Through Environmental Design

by Donald Decker in Insurance & Loss Prevention, Lodging, Safety & Security. Posted August 6, 2015

The hospitality industry provides or the safety and security of its patrons and employees on its premises. This responsibility extends to all parts of the premises to which patrons and employees may be expected to go and to those parts of the premises that the business has led the patrons and employees to believe they ...

Limiting Off-Duty Access To The Hotel

by L. Brent Garrett in Human Resources, Lodging. Posted August 6, 2015

Many hospitality employers are surprised to learn that employees have a right under federal labor law to access the exterior, nonworking areas of the hotel property in their off-duty hours for union or other protected concerted activities. Hospitality employers are also surprised to learn that handbook rules prohibiting any off-duty employee access or conditioning off-duty ...

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