Technology - HospitalityLawyer.com®

A Hotelier’s Guide to Serious Wi-Fi

by admin in Lodging, Technology. Posted June 26, 2015

Major online hospitality outlets like Hotel Industry Magazine and Travel Daily UK are announcing the results of a NETGEAR study in which two-thirds of business travelers reported they would not return to a hotel that offers inadequate wireless service. Now, we can’t find a direct link to that survey, and the findings do encourage the purchase of the technology ...

Like It or Love It: How Not to Get Pinned (Legally) When Using Social Media to Promote Your Brand

by Philip Nulud in Food & Beverage, Legal, Lodging, Technology. Posted June 17, 2015

Twitter®, Instagram®, Facebook®, Pinterest® and other social media websites and apps are great ways to interact with friends, family and potential customers. They are great avenues for advertising and promotion of one’s business and brand. A brand owner can share their latest offerings, get people excited about new products, develop brand awareness, etc.—the possibilities are ...

DOJ Further Delays Release of Highly Anticipated Proposed Website Accessibility Regulations for Public Accommodations

by Joshua Stein in Technology. Posted June 17, 2015

For those who have been eagerly anticipating the release of the U.S. Department of Justice’s proposed website accessibility regulations for public accommodations under Title III of the ADA (the “Public Accommodation Website Regulations”), the wait just got even longer. The recently released Spring 2015 Unified Agenda of Federal Regulatory and Deregulatory Actions reveals that DOJ’s Public Accommodation Website Regulations ...

Anatomy of a Hotel Breach – UPDATED

by Sandy Garfinkel in Legal, Technology. Posted June 8, 2015

Data breach incidents have dominated the news in 2014, and they are only becoming more frequent and damaging. Every industry and every type of business has been a victim of cyber intruders or other types of data loss or theft. Information criminals take everything from sensitive corporate trade secrets to customer or employee personal information, ...

Sustainable Airport Policies for Car Sharing and Ride-Sharing Companies

by Paul Fraidenburgh in Technology, Travel. Posted June 8, 2015

“Disruption” has become the buzzword of the decade for technology startups. Entrepreneurs take aim at existing markets every day with ideas designed to uproot and redefine their industries. But some of the most innovative disrupters are having trouble bringing their ideas to a place where disruption is generally unwelcome: the airport. Car sharing services such ...

An Introduction to Data-Driven Decisions for Managers Who Don’t Like Math

by Walter Frick in Hotel Development, Insurance & Loss Prevention, Technology. Posted June 8, 2015

Not a week goes by without us publishing something here at HBR about the value of data in business. Big data, small data, internal, external, experimental, observational — everywhere we look, information is being captured, quantified, and used to make business decisions. Not everyone needs to become a quant. But it is worth brushing up ...

Protecting Privacy in Cross-Border Litigation

by Scott Giordano in Legal, Technology. Posted June 8, 2015

The Scope of the Problem For U.S.-based, multinational organizations, privacy statutes in foreign nations have become a minefield that threaten to disrupt the day-to-day operations taken for granted at home. In one case, officers of search engine giant Google were convicted in Italy for criminal privacy violations when a third party uploaded an unauthorized video to the entity’s video-on-demand ...

The Challenges that Hotel Brands Face in Paid Search

by Sam Engel in Hotel Development, Lodging, Technology. Posted May 6, 2015

When you type the name of a hotel brand into a search engine, you’ll probably encounter a large number of text ads placed by online travel agencies (OTAs). Bidding and placing ads on variations of hotel brand names is a very common practice and has even led some in the hospitality industry to refer to ...

It’s Time to Investigate Cyber Insurance

by Peter Vogel in Insurance & Loss Prevention, Technology. Posted April 29, 2015

Most IT leaders plan for cyber-attacks by constructing firewalls and installing security hardware and software. Even so, with the widespread proliferation of malware, companies are finding that their IT infrastructure has been attacked, customer data has been compromised, the IT system is being held for ransom, and assets are missing. Almost every day there are ...

Preparing Today for Future Cyber Risks

by Alvarez & Marsal in Insurance & Loss Prevention, Safety & Security, Technology. Posted April 29, 2015

While companies around the world are experiencing numerous benefits from online transactions and interactions, the accompanying risks remain less visible. Cyber threats continue to evolve and rapidly expand, in terms of sophistication, complexity and the scale of their consequences. Lone hackers have been replaced by well-funded and organized cyber-crime networks, state-backed groups, terrorist organizations, and ...

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