Technology - HospitalityLawyer.com®

It’s time to wake up and figure out how GDPR affects you!

by Eddie Block in Legal, Technology. Posted September 23, 2017

You’ve heard about the GDPR, right? As I’ve spoken with people (security people and “civilians”), I’ve found many who had no idea that the GDPR was a thing. I know Americans tend to have a very US-centric view of the world, but the GDPR is critical for any business with a presence, customers, or clients in ...

Recent Verdict Strengthens the Growing Need for Websites to Increase Accessibility to Disabled Individuals

by Garvey Schubert Barer in Legal, Technology. Posted September 21, 2017

A recent case in federal district court in Florida foreshadows the beginning of an expanded reach of Title III of the Americans with Disabilities Act (ADA). As a whole, the Act prohibits discrimination on the basis of disability. Recently, a growing number of lawsuits filed by the Department of Justice (DOJ) and private litigants threatening ...

How Text Messaging Will Give You an Edge in Hotel Customer Satisfaction

by Ken Rhie in Hotel Development, Technology. Posted September 14, 2017

When you want to improve your hotel guest’s experience, it’s crucial to build up the ways in which you communicate with your guests. While emails and phone calls are useful, text messaging for hotels is an efficient and direct way to ensure that your customers are satisfied. Texting gives you instant access to your guests, ...

Big Brother or Big Benefit? Weighing the Option of Microchipping Your Employees

by Susan Kline in Human Resources, Technology. Posted September 10, 2017

A Wisconsin tech company made news in August 2017 for implanting microchips into the hands of willing employees. While it’s certainly worth keeping an eye on this technology and its uses, early adopter employers face many technological unknowns, employee wariness and potential liabilities (not to mention the expense). Benefits for Employers Enhancing company security and ...

Cloud Control: Data Security Hazards and How to Avoid Them

by Abraham Rein in Legal, Risk Management, Safety & Security, Technology. Posted August 30, 2017

Cloud computing, virtually nonexistent 15 years ago, is now verging on being the rule rather than the exception in the business world. According to the Gartner technology research firm, by 2019, more than 30 percent of the 100 largest vendors’ new software investments will have shifted from cloud-first to cloud-only, and by the year 2020, ...

First Look at Google SOS Alerts

by Mark Dauner in Risk Management, Safety & Security, Technology. Posted August 12, 2017

Social media does a good job of delivering information quickly, but with so many sources – both official and unofficial – it is difficult to find the right signal in all the noise. When a crisis occurs, travelers don’t have time to sift through mountains of information to find what they need. Google’s new service, SOS ...

The Sharing Economy And Discrimination Concerns: What Can You Do?

by Danielle Urban in Human Resources, Legal, Technology, Travel. Posted July 25, 2017

Recent studies have reported that race and gender disparities are not uncommon in the sharing economy. For example, it’s been reported that some gig workers were discriminating against customers with names that “sounded Black.” Women and workers of color are more likely to garner negative reviews from customers. And now, a recent study found that people ...

The London Grenfell Tower Fire Will Provoke Soul-Searching and Hopefully, Reforms

by Security Strategies Today in Safety & Security, Technology. Posted July 15, 2017

Nearly 16 years after the tragedy of September 11, 2001, the world has seen a proliferation of new skyscrapers, reaching heights heretofore unheard of. In spite of the horrific images of that day that linger in the minds of citizens worldwide, construction of new “superstructures” continues unabated. This month, we take a look at measures ...

OTA & Travel Distribution Updates – June 23rd, 2017

by Greg Duff in Legal, Technology, Travel. Posted July 4, 2017

“OTA & Travel Distribution Updates” is posted weekly by Duff on Hospitality Law, which is run by Greg Duff of Garvey Schubert Barer. Originally begun as an exclusive update to clients, these pieces are now publicly distributed a week behind the exclusive update. Although these posts are a week or two behind the initial update, ...

President Trump Sets New Standards for Cybersecurity

by Faegre Baker Daniels in Legal, Risk Management, Technology. Posted May 20, 2017

President Trump has issued a much-anticipated executive order (EO) on cybersecurity. The order requires all federal executive agencies to adhere to a single security framework and is intended to improve the nation’s defenses against pervasive cyberattacks. In light of this order, clients may ask more pointed questions about the security policies and procedures that a ...

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