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Ebola Examined: The History of a Viral Scourge

by admin in Safety & Security, Travel. Posted June 30, 2014

In 2014, we’ve seen epidemics and pandemics portrayed extensively in film and theorized about in mass media. Despite the low fatality rates associated with real-life outbreaks like modern-day H1N1, pandemics are typically portrayed as diseases with a devastating fatality rate. Just when we’re ready to chalk up the exceptionally high body counts of the plagues in Contagion and 24 Days Later to ...

Recent Hotel Incidents Serve as Cautionary Tales of Carbon Monoxide Health and Legal Risks

by admin in Insurance & Loss Prevention, Lodging, Safety & Security. Posted March 26, 2014

Recently media exposure regarding the dangers of carbon monoxide poisoning in hotels, motels, and resorts has seemed to increase. The issue has garnered attention among such major media outlets as ABC News’ 20/20,USA Today, andCNN. With good reason – a 2013 USA Today investigation showed that, “eight people have died and at least 170 others have been treated ...

Prioritizing Responses at the Front Desk During Busy Times

by admin in Lodging. Posted March 23, 2014

Put yourself in this scenario: You are working the front desk alone at a select-service hotel and as fate would have it everything explodes all at once. There are two guests waiting to be checked in, a third guest is seeking directions to a nearby restaurant, the phone is ringing off the hook, you can hear an incoming fax arriving, ...

Don’t Fake It to Make It: Prosecutors Crack Down on Business Fake Online Reviews

by admin in Legal. Posted January 13, 2014

Hunting for a top-rated hotel or searching for the perfect dim sum restaurant? Chances are you will turn to sites such as Yelp, Citysearch, or TripAdvisor to guide you through the mass of options most locations have to offer. As the Huffington Post recently noted, “In an increasingly tech-reliant world, most of us do not ...

Declining Flight Crew Health and Happiness Degrades Air Safety

by admin in Human Resources, Safety & Security, Travel. Posted November 19, 2013

We all have our pre-flight rituals. Some passengers need a coffee and a magazine. Others, not as keen to flying, spend their time before takeoff silently praying that the engines don’t fail; as it turns out, engine integrity may be the least of their worries. Recent studies indicate that the health and job satisfaction of ...

What is the OFCCP and Do Hoteliers and Restauranteurs Need to Care?

by admin in Human Resources. Posted November 13, 2013

Co-Authored By: Lucy Bisognano The Office of Federal Contract Compliance Programs (OFCCP) enforces regulations aimed at federal government contractors, with a specific eye towards preventing both intentional and unintentional employment discrimination based on any protected class (e.g. race, sex, or disability). Many employers think that the OFCCP has no interest in them because they do ...

GCTRM: The Future of Duty of Care Education

by admin in Safety & Security, Travel. Posted November 5, 2013

Each year, HospitalityLawyer.com hosts the Global Congress on Travel Risk Management in Houston, Texas. This conference serves as a converging force for travel risk management, uniting every role (travel, legal, risk, compliance, safety and security, human resources) involved in Duty of Care in a dynamic environment of experts and stakeholders. We proudly announce the successful ...

How the Government Shutdown is Affecting Hospitality and Travel

by admin in Travel. Posted October 8, 2013

As the shutdown of the U.S. government continues, some three thousand furloughed Federal Aviation Administration (FAA) safety inspectors will remain off-duty until the situation changes. Most air traffic controllers are working without paychecks and essential support personnel. This means airlines are currently regulating themselves in terms of safety standards, a scenario described by Mike Perrone of Professional ...

Strike on Syrian Facilities Could Result in Radiation Release

by admin in Featured, Safety & Security, Travel. Posted September 5, 2013

In a statement on Wednesday, Russian Foreign Ministry spokesman Alexander Lukashevich voiced concerns that a U.S. attack on Syria’s nuclear facilities may result in a radioactive event that would pose a health risk to the region. On behalf of the Russian government, he recommended that the U.N. prepare a risk analysis to address this possibility. ...

Heads Up! Overhead Luggage and Injuries on Airplanes

by admin in Safety & Security, Travel. Posted August 13, 2013

For the nearly fifty percent of Americans who fly commercially at least once per year, stuffing a carry-on bag in the overhead bin above their respective seats seems a fairly innocuous task. Indeed, this little ritual of air travel presents a small but necessary obstacle in the greater effort to conquer the organized chaos of ...

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