Technology - HospitalityLawyer.com®

Title VII and the Use of AI in Employment Decisions

by Ashley Mitchell in Human Resources, Legal, Technology. Posted January 9, 2024

Employers are increasingly turning to artificial intelligence (“AI”) for assistance in making employment decisions, and although AI can eliminate disparate treatment, employers should be aware of the potential for disparate impact. Title VII of the Civil Rights Act of 1964 (“Title VII”) prohibits discrimination on the basis of race, color, religion, sex (including pregnancy, sexual ...

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Scammers Exploiting Corporate Transparency Act To Get Your Private Information

by CSG Law in Risk Management, Safety & Security, Technology. Posted January 4, 2024

With the Corporate Transparency Act (“CTA”) going into effect on January 1, 2024, it should come as no surprise that bad actors are already exploiting the new law to collect personal information from companies and use it for unlawful purposes. As we discussed in an earlier CSG Law client alert, The Corporate Transparency Act: How Will ...

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The New Hospitality Balancing Act: Leveraging Artificial Intelligence While Showing Care for Your Guests

by Fisher Phillips in Hotel Development, Lodging, Technology. Posted December 26, 2023

Hospitality is all about people: making them feel welcome, comfortable, and appreciated. Excellent guest experiences often center around attentive service and a personal touch. So what would happen if some of that human element were augmented by artificial intelligence – or replaced by it? Would it improve service, or make it feel robotic? In this ...

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Employers, Take Note: New York Law Will Prohibit Access to Employees’ Private Social Media Accounts

by Anderson Kill in Human Resources, Legal, Technology. Posted December 19, 2023

We recall the following well-publicized Facebook posting from a number of years ago: The photograph of a young man, in a very smoke-filled room, wearing a Grateful Dead t-shirt and holding a very large marijuana cigarette. The caption read: “I like to smoke a giant spliff on week-ends.” Needless to say, any employer who viewed ...

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Using Public Wi-Fi While Traveling? Here’s How to Protect Yourself

by Global Guardian in Insurance & Loss Prevention, Legal, Risk Management, Safety & Security, Technology, Travel. Posted December 14, 2023

Learn about the security risks associate with using public Wi-Fi and review practical tips to ensure your digital safety while on the road. In a world where staying connected is paramount, public Wi-Fi spots have become ubiquitous. These convenient networks offer an instant gateway to the online world, where you can connect with family and ...

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Earnings Reports Reveal Surge for Expedia and Booking, While Google’s Trial and IHG Innovations Make Waves in Travel

by Greg Duff in Lodging, Technology, Travel. Posted December 7, 2023

It is earnings season, which makes for a longer Update than usual:

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AI Can Serve Up More Tricks Than Treats

by Michelle Schaap in Safety & Security, Technology. Posted December 5, 2023

On Halloween, it is fun to dress up and pretend to be someone else; online, however, when people “masquerade” as someone else, it can lead to scams, fraud, identity theft and more. With artificial intelligence (“AI”) tools readily available, it has become much easier for bad actors to dupe people into sharing credentials, providing access ...

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Online Travel Update: The Spotlight on SMB Initiatives, Coalition Against Fake Reviews, and the Real Costs to Hoteliers

by Greg Duff in Legal, Lodging, Technology, Travel. Posted November 30, 2023

Google Trial Continues to Provide Interesting Insight into OTAs Online Advertising. In last week’s Update, we featured the testimony of a senior Booking Holdings executive. This week, we feature the testimony of a former senior Expedia executive. Rival Platforms Form New Coalition to Fight Fake Reviews. Much was written this past week about several prominent ...

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AI Notetaking Tools Are All the Rage – But Should You Use Them? Employers Should Weigh These Risks First

by Fisher Phillips in Risk Management, Technology. Posted November 2, 2023

Perhaps you’ve asked an employee to take notes during a Zoom meeting, but they complained the task is difficult to manage while collaborating with teammates. Maybe you intended to document everything that transpired during an important call about a new strategic plan, but conversations moved too fast to track. Artificial intelligence can be a valuable ...

7 Steps to Upskill Your Workforce for the AI Era

by Fisher Phillips in Human Resources, Technology. Posted October 24, 2023

How prepared is your workforce for the ongoing AI revolution? It’s not about replacing humans with robots – it’s about reshaping the roles of your employees. As Executive Chairman of the World Economic Forum Klaus Schwab recently said, “In the new world, it’s not the big fish which eats the small fish, it’s the fast ...

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