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Where Liability Falls When Guest Safety is Compromised

by: Casey Gale It almost sounds like the beginning of a low-budget horror movie. According to his claims, in 2008 Michael David Barrett gained access to a back-of-the-house phone in the Nashville Marriott at Vanderbilt University to learn sportscaster Erin Andrews’s room number. Without using Andrews’s name, he requested to be placed in the neighboring ...
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Visiting Cuba: Tourists Lining Up to Visit Cuba, but Many Obstacles Remain

President Barack Obama’s mid-December 2014 announcement that the US would restore diplomatic relations and ease tensions with the Castro government ignited US travelers’ interest in visiting Cuba. In defiance of a continuing ban on tourism, in the first three months of 2015 more than 50,000 US citizens visited the island—a 36 percent increase from the ...
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Minimum Wage Raise in California

It’s official: California goes for $15 minimum wage raise Some may say the minimum wage raise is inevitable. Of course there are staunch opinions on both sides raising very challenging issues. “Gov. Jerry Brown [of California] announced a landmark deal between lawmakers and union leaders that would increase the state’s minimum wage to $15 an ...
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Opportunity for Growth in Asia Pacific

Explore the Hospitality Industry Opportunity for Growth in Asia Pacific FIU’s School of Hospitality & Tourism Management has released a white paper emphasizing the opportunity for growth in Asia Pacific. Authored by Simone Champagnie, this white paper includes “ideas on what can be done to address the challenges to stay relevant, competitive, and profitable” regarding ...
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Social Media and the NLRA Lessons for Hospitality Employers

Social Media and the NLRA for Hospitality Employers Social media has endless and valuable opportunities for the hospitality industry. From “valuable marketing” to connecting on a more personal level with consumers, social media can make or break a brand. However, in order to “maintain a positive reputation” on a world-wide platform like Twitter, it is ...
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Big Changes Are Coming to Overtime Laws in 2016

“On March 13, 2014, President Obama signed a Presidential Memorandum directing the United States Department of Labor (DOL) to update the regulations regarding white-collar workers. In June 2015, the DOL announced its proposed regulations, which call for sweeping changes that would more than double the minimum annual salary employers must pay white-collar employees (from $23,660 ...
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Why Are More Hotel Owners Choosing Independence Over Brands?

Hotel owners are beginning to see the opportunities that come with choosing independence over brands. It’s fairly clear in this new age our guests are looking for an authentic, personal experience. Many travels prefer to eat and stay in locally-inspired areas and avoid the stigma attached to the idea of “tourists”. This has inevitably lead ...
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The Sharing Economy Moves into the B2B Space

As the so-called “sharing economy” continues to expand with new technology and willing consumers, so too do the risks associated with this new terrain.  These firms are leveraging online applications to bring services and consumers together for everything from home rentals, to ride shares to food delivery and child care. Regardless of convenience or demand, ...
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FCC Keeps Blocking Hospitality Wi-Fi Blocking

Late last year, the U.S. Federal Communications Commission took another enforcement step in its aggressive, ongoing campaign against Wi-Fi blocking — the practice of blocking unauthorized Wi-Fi hotspots that let consumers share mobile data access with other devices, like laptops and tablets — in hotels and convention spaces. It released a Notice of Apparent Liability ...
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